The Chartered Trading Standards Institute (CTSI) has called for banks and charities to take greater responsibility for those who may be vulnerable to scams.
The CTSI commissioned a report from Bournemouth University’s National Centre for Post Qualifying Social Work into scam victims, and its recommendations to financial institutions and charities include:
recognising their duty of care to dementia sufferers who could make an ‘unwise decision’ as a result of their cognitive state
allowing vulnerable people to put a 24 hour delay on new or large transactions from leaving their bank accounts and sending an email or text alerting a carer or loved one at the start of that period
adopting a default that personal data is not shared without a clear opt in and that it is not held for longer than 12 months before permission is sought again.
This last measure is an attempt to prevent the creation of lists of vulnerable people, which are sold between criminals. According to Trading Standards officers, there are nearly 200,000 potential victims on such lists, who may be targeted by mail or doorstep scams. Victims of scam mail have an average age of 74, and have typically lost more than £1,000.
Leon Livermore, CTSI chief executive, stated:
‘Vulnerability is not a term that is defined in law, which means it is difficult for professionals to introduce measures to protect vulnerable people.
‘We believe that banks and charitable organisations can do more without the need for legislation and that these relatively straightforward asks would lead to a dramatic reduction in detriment.
‘Adult social care faces a massive funding shortfall and people who are scammed are much more likely to need support. These measures will protect our ageing population and reduce the burden on the state.’
You may remember that we Sponsored Lucas Martin, a student at Manchester University, on trek up Mount Kilimanjaro Africa’s highest peak in Tanzania. We are pleased to report that he successfully reached the summit and returned back safely. Well done Lucas, for not only for conquering the mountain but also for the work he did with ChildReach whilst in Tanzania. We are glad to have been a part of this and hope that this has enriched both Lucas and the children he was able to work with during his time there. We look forward to being able to publish Lucas’ experience in his own words in our follow up post soon.
In the meantime if you are able to boost his sponsorship fund just a little more you can do through the link Donate
You may be wondering what we accountants have to do with Kilimanjaro the highest mountain in Africa. The answer is Lucas Martin. Lucas approached the practice with the intention of helping him with sponsorship and also to provide him with sponsorship tee shirts and a flag to carry with him to the top of the mountain.
Lucas who is an ex Runshaw College student went on to study Geography at Manchester University and he got involved with the RAG group who were highlighting various fundraising and volunteering activities. Lucas liked the idea of a trek planned by Childreach which wasn’t just an ordinary trek but one to scale Kilimanjaro at a height of 5895m. Lucas flies to Tanzania on 13th June 2016.
To explain why we supported Lucas is best done by understanding why Lucas chose to undertake this challenge. It was the nature of the cause that providing education for children less fortunate. Lucas said “I thought it was a good cause with regards to The support of children because education should be a basic right for all regardless of the economic standing”.
Lucas will spend three days in a local school working with the children and then in his challenge to climb Africa’s highest mountain. You can still show your support for Lucas by donating on my https://donate.BT.com/fundraisers/lucasmartin.
Please support Childreach through Lucas by donation or sharing this post.